Terms and conditions

Live Well Oxfordshire – website terms 


Terms of website use

The purpose of our “Live Well Oxfordshire” website (our site) is to bring information about care and support services together in an online location to help you find out what is available to help adults live independently within Oxfordshire. 

These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our site.

Use of our site includes accessing, browsing, or completing an online enquiry or feedback form.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference. 

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. 

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. 

We will only collect personal data from you if you give us your personal details by email or by completing an online enquiry / feedback form about any of the care and support services advertised on our site. 

If you are browsing our site you do not need to disclose your personal details to us. 

  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site. 

A cookie is a small text file that a website transfers to the browser computer’s hard drive so that the site can remember the browser computer. We cannot identify you personally by using a cookie. 


Whilst we make every effort to provide up-to-date and accurate information on the site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date. If you identify any content on our site that is incorrect please let us know.

We do not accept any liability for loss, damage or inconvenience arising from your reliance on, or the use of, information on this site.

We do not endorse or approve any external links to other third party websites contained on this site, nor are we responsible for their content. 

The information we provide on this site about provider’s care and support goods and services is based solely on information provided by them. We do not give any representation, warranty or guarantee, whether express or implied, as to the accuracy of the information displayed on this site in relation to their goods and services. In particular, we do not give any representation, warranty or guarantee that the providers are legally entitled or qualified to carry on the particular trade, business or profession or offer the services as advertised. Accordingly, you should check any information obtained from the site in relation to provider’s goods or services through your own enquiries before you proceed to purchase goods or services from any provider advertised on this site as we do not accept any responsibility whatsoever.

Information about us

“Live Well Oxfordshire” is a site operated by Oxfordshire County Council of County Hall, Oxford, OX1 1ND. 

Changes to these terms

We may revise these terms of use at any time. If we make any changes we will amend this page and display the changed terms on our Site.

Please check this page from time to time to take notice of any changes we made.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

The owner of the intellectual property rights in this site is Oxford Computer Consultants of 23-38 Hythe Bridge Street, Oxford, OX1 2EP who have granted us a licence to use their intellectual property rights in our site. We are the owner of the material published on it.  Those works are protected by copyright laws. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not (if applicable) use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Otherwise than permitted under these terms, you must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensor.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. 

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site. 

We will not be liable for any loss or damage caused by a virus, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, which includes feedback about provider’s care and support services, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but by submitting the content you grant us a licence to use, store and copy that content (either in whole or in part) and to distribute and make it available to third parties. 

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.


All trademarks that appear on the Site are acknowledged and are the registered trademarks of the respective owners.

Applicable law

If any dispute arises in relation to these terms of use, you agree that these terms shall be governed by and interpreted in accordance with English law and be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

Information on how to Contact us

Thank you for visiting our site.